Privacy Policy

1. Introduction and Scope

Student Funding Guide ("we," "us," or "our") operates the website located at studentfg.com (the "Site"). This Privacy Policy describes how we collect, use, and protect information you provide when you visit or interact with our Site. This policy applies to all visitors, users, and individuals who access or use any part of our Site or submit information through any form on the Site.

By using this Site, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms described here, please discontinue use of the Site. We are committed to handling your information responsibly and transparently at all times.

2. Information We Collect

We collect two types of information: information you provide directly to us, and technical information collected automatically when you visit the Site.

Information You Provide: When you submit a contact form, sign up for mobile alerts, or otherwise communicate with us, we may collect your first and last name, email address, and — if you choose to provide it — your phone number. You are never required to provide a phone number to use this Site.

Automatically Collected Information: Like most websites, our Site automatically collects certain technical information when you visit, including your IP address, browser type, operating system, referring URLs, pages visited, and time spent on pages. This information is collected in aggregate and is used solely to understand how visitors interact with our Site so we can improve its content and performance. This information does not identify you personally.

Cookies: Our Site may use cookies — small text files stored on your device — to improve your experience and help us understand site usage. You may disable cookies in your browser settings at any time without losing access to any site content. We do not use cookies to track you across other websites.

3. How We Use Your Information

We use the information you provide only for the following purposes:

• To respond to questions or messages you send through our contact form
• To deliver account notification text messages, if you have opted in
• To improve the quality, accuracy, and organization of content on this Site
• To comply with applicable legal obligations

We do not use your information for automated profiling, targeted advertising, or any purpose beyond what you have explicitly consented to when submitting a form on this Site. Consent for text message communications is entirely voluntary and is not required to access any information on this Site.

4. Our Data Protection Commitment

We maintain reasonable administrative, technical, and physical safeguards designed to protect the information you provide from unauthorized access, disclosure, alteration, or destruction. While no method of electronic transmission or storage is 100% secure, we take the protection of your information seriously and continually work to maintain appropriate security practices.

5. Text Message Communications

If you have opted in to receive account notification text messages from Student Funding Guide, the following terms apply:

• Account Notifications: You may receive messages related to your interaction with this Site, including confirmation of your opt-in, updates to our policies, or important service-related information.
• Opting Out: You may opt out of text message communications at any time by replying STOP to any message you receive from us. After opting out, you will receive a single confirmation message and no further messages will be sent.
• Assistance: Reply HELP to any message for assistance, or contact us directly at help@studentfg.com.
• Message Frequency: Message frequency varies based on your consent selection and the nature of the communications you have agreed to receive.
• Rates: Message and data rates may apply depending on your mobile carrier and plan.

Consent to receive text messages is not required to use this Site or access any information published here. Your phone number will not be used for any purpose other than delivering the communications you have specifically requested.

6. Retention of Information

We retain the information you provide only for as long as necessary to fulfill the purpose for which it was collected or as required by applicable law. If you request that we delete your information, we will do so promptly, subject to any legal obligations that may require us to retain certain records. To request deletion of your information, contact us at help@studentfg.com.

7. Third-Party Links

This Site may contain links to external websites, government resources, or educational institutions for your reference and convenience. These links are provided solely as informational references. We do not control the content or privacy practices of any third-party websites and are not responsible for their privacy policies or how they handle your information. We encourage you to review the privacy policy of any external site before providing personal information to it.

8. Children's Privacy

This Site is not directed at children under the age of 13, and we do not knowingly collect personal information from any individual under 13. If you believe that a child under 13 has submitted personal information through this Site, please contact us immediately at help@studentfg.com and we will take prompt steps to remove that information from our records.

9. Your Rights

Depending on your state of residence, you may have certain rights with respect to your personal information, including the right to access information we hold about you, request correction of inaccurate information, request deletion of your information, or withdraw consent for text message communications. To exercise any of these rights, contact us using the information below. We will respond to all verified requests within a reasonable timeframe.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, applicable law, or site features. When we make material changes, we will update the effective date at the top of this page. Continued use of the Site after any changes are posted constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically.

11. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or the way we handle your information, please contact us: